Frequently Asked Questions
If after reading these you’re still in doubt, contact us
Different paying methods
You can pay by credit card or Paypal.
Can i change or cancel my order?
It depends: if we have started the fabrication of your product, it won’t be possible to cancel your order. (We will have used materials and our workers will have devoted time on it). Please send us a message clicking on the contact link and we will make every effort in order to cancel your order, but we cannot promise that it is possible. We make personalised products, which means that, once they are made, we cannot sell them anybody else.
What if an order comes wrong or I’m not satisfied with the result?
Don’t worry! We want you to love what you receive. Please provide all possible information from the contact section (order number, which is the problem, etc.) and we will look for a solution.
What countries do you ship to? How much is the shipping?
Here the list of available countries. If you want to receive your order in a country that is not available in the list, contact us.